Administrative Assistant - Medistim USA, Inc.
Key Areas of Responsibility
● Customer Service & Communications
- Serve as a responsive point of contact for customers, vendors and internal staff.
- Efficiently answer incoming calls and respond promptly to emails.
- Process customer orders and issue accurate invoicing.
● Data Entry & Database Management
- Update and maintain customer account information.
- Open, track and update service cases.
- Manage vendor communications and data
- Process customer orders, shipping and receiving.
- Maintain confidentiality of data and Medistim assets
● Office Administration
- Perform routine clerical tasks such as copying, scanning, and filing.
- Assist with planning of company related events and celebrations
- Assist with maintaining a well-organized and clean office environment, including shared spaces, document organization and disposal, and general workspace care.
● Accounting Support
- Review outstanding receivables, review historical information, and assist with collections.
- Follow up with customers, and Medistim staff, regarding payment of invoices and account status.
- Process credit card payments.
- Provide assistance with audits, as needed.
● Corporate Citizenship
- Represent Medistim professionally and uphold our brand values.
- Foster our corporate culture of cooperation, respect, and positive interaction
- Demonstrate flexibility andinitiative in supporting a cross-functional team needs.
- Embrace working in a small team environment with a positive attitude.
Qualifications & Requirements
● High school graduate or equivalent required. Associate degree or higher in a related field preferred.
● One (1) year of administrative experience, accounting experience a plus.
● Detail oriented and organized with the ability to manage multiple tasks efficiently.
● Understanding of FDA requirements is a plus.
● Proficiency in Microsoft Office Suite; experience with AX or similar accounting software.
● Database management and CRM/ERP systems experience preferred.
● Ability to work independently in a fast paced, collaborative environment.
● Strong professional verbal and written communication skills.
● Must be able to lift 30 pounds.
